Shipping policy

Welcome to Dedhshana.in! We are delighted to offer you beautifully handcrafted bags that celebrate Indian traditions. Below is our detailed shipping policy to ensure a smooth shopping experience for you.

1. Processing Time

  • All our bags are handcrafted with care. Orders are typically processed within 3-5 business days after payment confirmation.
  • Custom orders may take longer, and we will notify you of the estimated delivery time via email.

2. Shipping Time

  • Once your order is processed, it will be shipped within 5-7 business days for domestic deliveries within India.
  • For international orders, shipping may take between 15-20 business days, depending on the destination country and customs clearance.

3. Shipping Charges

  • Domestic Shipping (Within India):
    • Free shipping on orders above ₹3,000.
    • A flat rate of ₹100 is charged for orders below ₹3,000.
  • International Shipping:
    • Shipping charges will be calculated at checkout based on the destination and weight of the package.

4. Delivery Partners

  • We have partnered with trusted courier services such as India Post, Blue Dart, and DTDC for domestic deliveries.
  • International deliveries are handled by reputed international couriers like DHL, FedEx, or similar services.

5. Order Tracking

  • Once your order is shipped, you will receive an email with the tracking number and link to track your package.
  • You can also track your order directly on our website under the “Track Order” section.

6. Delays and Issues

  • While we strive to ensure timely delivery, unforeseen circumstances like natural disasters, strikes, or courier service delays may affect delivery times. We appreciate your patience in such situations.
  • If your order is delayed or you encounter any issues, please contact our customer support at team@dedhshana.in or call us at +91 96258 91739

7. Return to Sender

  • If a package is returned to us due to an incorrect address or refusal to accept delivery, we will contact you to arrange a re-shipment. Additional shipping charges may apply.

8. Customs and Import Duties

  • For international orders, customs duties and taxes may be applicable based on your country’s regulations. These charges are the responsibility of the customer.

9. Contact Us

For any questions or concerns regarding our shipping policy, feel free to reach out to us at:

  • Email: team@dedhshana.in
  • Phone: +91 96258 91739

Thank you for choosing Dedhshana.in. We hope you love our handcrafted bags as much as we love making them for you!